As more clinicians begin using The Millbrook Hub to access on-demand conference content, we’ve answered some of the most common questions about how RCP-approved CPD credits work on the platform.


What is CPD on The Millbrook Hub?

The Millbrook Hub allows healthcare professionals to earn RCP-approved Continuing Professional Development (CPD) credits by watching eligible on-demand conference content.

CPD certificates are issued per conference and can be used as supporting evidence for professional appraisal and revalidation.


How do I earn CPD credits?

You earn CPD credits by watching eligible conference sessions on The Millbrook Hub.

Eligible conferences are clearly marked throughout the platform with the: “CPD Eligible Content” badge within the on-demand section.

Credits are calculated automatically based on your verified viewing time.


How many CPD credits can I earn?

You earn: 1 CPD credit for every hour of eligible content watched

There is currently no annual limit on the number of CPD credits you can earn through The Millbrook Hub.


Which conferences are eligible for CPD?

Only selected conferences approved for on-demand CPD accreditation are eligible.

Eligible conferences are identified within The Hub using the “CPD Eligible Content” badge within the on-demand section of The Hub.

Approved conferences may change throughout the year as new accreditations are granted and others expire.


How is my watch time calculated?

Watch time is calculated:

  • per user
  • per eligible conference
  • across all eligible sessions watched within that conference

Your viewing time from multiple sessions within the same conference is combined automatically.


Does rewatching a session give additional CPD?

No.

Only your unique watch time counts towards CPD.

If a session is watched multiple times, your CPD contribution for that session is capped at the official duration of the video.

For example:

  • watching a 20-minute session once = 20 minutes CPD
  • watching the same session three times = still only 20 minutes CPD

Are credits combined across different conferences?

No. CPD certificates are issued per conference.

Time watched from different conferences is not combined together, meaning separate certificates are generated for each eligible conference.


When are certificates issued?

Certificates are issued monthly, usually at the beginning of each month.

Certificates include CPD earned during the previous calendar month.


What information appears on my certificate?

Certificates include:

  • Your full name
  • Conference name
  • Number of CPD credits awarded
  • Total eligible viewing time
  • CPD accreditation code
  • Eligible viewing period
  • Unique certificate reference number

How long is conference content CPD eligible for?

On-demand CPD approval is valid for a limited period after accreditation is granted.

Once a conference’s accreditation window expires:

  • watch time will no longer contribute towards CPD
  • certificates can no longer be issued for that content

Does watching on mobile and desktop both count?

Yes. Watch time is tracked across:

  • The Millbrook Hub mobile app
  • Desktop/browser viewing

What happens if I pause or leave a video?

Only verified viewing time is counted.

The system tracks actual watched content rather than simply opening a video.


Why haven’t I received a certificate yet?

Possible reasons include:

  • insufficient eligible watch time
  • content watched was not CPD approved
  • the conference accreditation window expired
  • certificates for the current month have not yet been issued

If you believe there is an issue, please contact the Millbrook Medical Conferences team.


More Than Just On-Demand Learning

The Millbrook Hub also supports our live conferences and webinars, allowing delegates to:

  • access conference programmes and materials
  • participate in live polls and Q&A sessions
  • engage with faculty, delegates and sponsors
  • network with attendees and exchange digital business cards

The Hub brings together on-demand learning, live events, upcoming conferences and educational resources in one place.


Need Help?

If you have questions about CPD on The Millbrook Hub, please contact us:

enquiries@millbrookconferences.co.uk
+44 (0) 1455 552559

We are pleased to announce that clinicians can now accrue Continuing Professional Development (CPD) credits by watching eligible educational content on The Millbrook Hub.

All CPD credits are approved by the Federation of the Royal Colleges of Physicians of the United Kingdom (RCP).

 

How it works

  • 1 CPD credit is awarded per hour of eligible viewing
  • Credits are calculated based on verified viewing time for approved conferences
  • CPD credits are issued per conference, based only on viewing time accrued within that specific meeting
  • Viewing time throughout the month is aggregated within each conference so you can build CPD credits across multiple sessions from the same meeting
  • Certificates are issued at the beginning of each month for viewing completed in the previous month
  • Certificates will be emailed automatically to those who qualify
  • CPD credits can be accrued for up to 12 months following the original conference date, so eligible conferences will update throughout the year
  • Eligible conferences can be easily identified in the On-Demand section of The Hub by the “CPD Eligible Content” label displayed on the conference tile

Start watching today and begin earning CPD credits immediately.

 

Eligible conferences

  • B.I.G Evening Symposium – Drug-Coated Balloon (DCB)
  • Cardiac Intervention NEwcastle (CINE-Live) 2025
  • Chronic Total Occlusions: An Introduction to CTO PCI 2025
  • Complex High-Risk Indicated Patients (CHIP) 2025
  • Elevate BTK
  • Imperial Vulnerable Plaque and Patient Meeting 2025 (VPM)
  • Newcastle TAVI 2025
  • Oxford Live 2025
  • Prevention and Management of TAVI Complications 2025
  • Transcatheter Mitral UK & Ireland 2025
  • TransPennine PCI 2025
  • Tricuspid Intervention UK 2025

More conferences will be added to The Hub throughout the year.

 

Watch anywhere, anytime

You can access content via your browser:
https://millbrookhub.co.uk/mmc/modules/226595/html

Or download The Millbrook Hub from the App Store or Google Play.

This allows you to watch sessions wherever it suits you — on your daily train commute, during your lunch break, or between clinics.

Continuing your professional development has never been easier.

 

More than just on-demand viewing

The Millbrook Hub also supports our live conferences and webinars, allowing you to:

  • Access conference programmes and materials
  • Participate in live polls and Q&A sessions
  • Engage with faculty, delegates, and sponsors
  • Network with attendees and exchange digital business cards

The Hub is your one-stop platform for Millbrook Medical Conferences — bringing together on-demand learning, live events, upcoming conferences, and support resources in one place.

Opting out

If you would prefer not to receive CPD certificate emails, please contact:

events@millbrookconferences.co.uk

and clearly state that you wish to opt out of CPD certificate notifications.

 

On Saturday 26th July, the Millbrook Medical Conferences team, along with some willing family members, took on the Inflatable 5K at the University of Warwick in support of Changing Faces, our chosen charity for this summer’s charity initiative.

The team arrived bright and early on a warm, dry morning. Some were decked out in Lioness shirts ahead of the Euros final, complete with bucket hats and body paint, while others opted for their trusty sportswear. We were eager and ready for anything.

We all set off together as we faced our first obstacle – The Mountain. We clambered up the large inflatable pyramid as a team and slid down the other side on our bums. From the very start, we were laughing at ourselves as we bounced our way through the course.

From there, everyone continued at their own pace. No one completed it alone, and everyone took on the challenge in their own way—whether running, walking, sometimes crawling, or a mix of all three.

The course featured 30 inflatable obstacles, including The Growler, Swing Shot, Duck n Dive, and the final challenge, The Boss. It tested our stamina, balance, and pelvic floors in equal measure!

About halfway round, the rain came, first as a drizzle, and then it poured. It didn’t phase us though! We embraced the extra challenge, despite being soaking wet. The rain turned many of the inflatables into water slides and made every bounce that bit more unpredictable, which allowed for a few more laughs too.

Every step we took helped raise funds and awareness for Changing Faces, a UK charity that supports people with visible differences. This charity was nominated by our colleague Charlotte, who chose the charity for her amazing daughter. Grace, who lives with a rare facial difference, recently completed her own 5K and raised over £1,000—a feat we were proud to follow in her footsteps.

A huge thank you goes out to everyone who supported us, whether you donated, cheered us on from afar, or joined us on the day. Your generosity means so much, and we’re proud to share that we raised £650 for Changing Faces! We know these funds will go directly toward empowering individuals like Grace to live confidently and proudly.

This event marks the beginning of Millbrook’s ongoing commitment to giving back. We’ll be continuing our charity efforts throughout the year, supporting more causes close to our team’s hearts and having plenty more fun along the way!

Stay tuned for future updates and ways you can get involved.

On Friday 25th July, team Millbrook hopped on the train and swapped the office in Lutterworth for Birmingham City Centre for our 2025 Summer Staff Day. The day was planned as a thank you to the team for their hard work in the first half of the year – and what better way to celebrate than with some friendly competition, sunshine, and great food?

In the lead-up to the day, all the team knew was to pack a water bottle, power bank and sun cream as we prepared for a scorcher in the city. The team met at St Martin’s Church in St Martin’s Square and awaited instructions.

Once assembled, the team was split into four groups – each named after one of Millbrook’s core values: Innovation, Excellence, Integrity, and Dedication. Each group was led by a member of the senior team:

  • Dom Legate, Managing Director, led Team Excellence
  • Lizzie Head, Head of Events, captained Team Dedication
  • Sarah Legate, Head of Marketing, led Team Innovation
  • Fiona McDonald, Millbrook’s Founder, took charge of Team Integrity

The main event was a city-wide scavenger hunt run by CityDays, with everything coordinated via WhatsApp. Team leaders messaged “Start” to CityDays, kicking off the clock and receiving the first clue via text. Although all teams began from the same spot, teams completed their clues at different times and interpreted the clues differently, so we quickly dispersed, each racing to be the first to solve the riddles and complete the challenge.

The route covered roughly 3km through central Birmingham, and each participant racked up more than 10,000 steps all before lunchtime! The CityDays WhatsApp chat provided walking directions, clues, and riddles, plus handy hints for those who got stuck or lost their way. However, there was a twist: incorrect answers meant time penalties, which added an extra layer of pressure.

Team Dedication (Lizzie) appeared to take the early lead, followed closely by Innovation (Sarah), Excellence (Dom), and Integrity (Fiona). Despite team Dedication finishing the physical route first, all was not as it seemed. Over lunch at Gas Street Social, the results were revealed, and after time penalties were applied, it was Team Innovation who claimed the overall victory!

The day was a huge success. There was teamwork, a lot of laughs, some healthy rivalry, and plenty of sunshine. It was a great chance to connect with colleagues we don’t always work closely with, stretch our legs, and unwind together.

thank you to the entire Millbrook team for a brilliant first half of the year. We hope this day left you energised and ready for an exciting second half!