Millbrook is on track for another successful year with 58 conferences in the diary for 2023. To support the exponential growth of the company and Executive Conference Managers, Millbrook has hired a Societies and Associations Administrator and an Assistant Conference Organiser, taking the team total to 15 (yes, that does include our pawsitive pup Nico).

Millbrook welcomed Charlotte in March as a Societies and Associations Administrator – “a complete career shift” as Charlotte describes it, joining the team from an insurance background. Charlotte has worked as an insurance broker for a decade, bringing a plethora of transferable skills with her, including computer literacy, effective communication, leadership, relationship building and more. Charlotte isn’t completely alien to the medical sector, though, having recently achieved a level 3 qualification in healthcare and midwifery!

Charlotte ensures the societies, associations and initiatives that Millbrook supports are thriving. No matter what is needed, Charlotte is there to help push these important organisations forward through the management of large and small projects whilst maintaining flawless day-to-day administration.

When Charlotte isn’t busy looking after members of the British Cardiovascular Intervention Society (BCIS), West Midlands Physicians Associations (WMPA) and Valve for Life, she enjoys cycling and watching medical dramas.

Charlotte Jones
Charlotte Jones


Shalome joined the team as an Assistant Conference Organiser in late April, bringing a wealth of knowledge and experience in the events and hospitality sector with her. Naturally outgoing with a dry sense of humour, Shalome is no stranger to planning fun and memorable events with experience in the wedding industry. The mum of two has worked as a personal assistant, event manager, charity and events fundraiser – the list goes on!

As well as managing some of Millbrook’s conferences and webinars from start to finish, Shalome supports the conference team on a wide range of conference-related tasks, adding additional capacity to the team where needed.

Speaking of her new role, Shalome said: “Millbrook is a breath of fresh air. I am excited about the journey ahead, supporting the team, managing conferences, and adding additional capacity to a truly esteemed organisation.”


Shalome Quailey
Shalome Quailey


Commenting on the appointments, Managing Director Fiona McDonald said:

“I’m delighted to welcome Charlotte and Shalome to the Millbrook family! As the number of new business enquiries and societies that we manage grow, we need the best people on board the Millbrook team to develop and grow the business whilst maintaining our exceptional standard of easily accessible, sustainable medical education.”

You will be hearing (and seeing!) more of Charlotte and Shalome at Millbrook’s upcoming conferences.

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Following a busy couple of years, three new roles have been created to streamline the business and prepare for further expansion over the next twelve months.

Tilly Broadbent joined as administrative assistant to support conference coordinators and executive conference managers. Tilly graduated from Leeds Beckett University with a first-class degree in event management in 2017. Since then, she has spent two years travelling across Australia and recently returned home to continue her career in event management.

Millbrook Medical Conferences: SarahMoore
Sarah Moore

Sarah Moore joined as business development and marketing manager, focussing on digital marketing and seeking opportunities to further expand the business. Sarah attained a first-class degree with honours in Business and Management at De Montfort University and previously worked within marketing for a specialist healthcare event management business. Sarah has additional experience in marketing across a range of sectors from construction to finance.

Matt Daly will join the team in February. In 2019 Matt spent six months at Millbrook and we are delighted that he is re-joining the team. Matt, previously the owner of a conference management company whilst living in Australia, also has extensive experience as a freelance event manager.

As well as the recently created roles, Dominic Legate has recently moved into a new role as operations and finance director. Dominic will oversee the day to day company processes and will be actively involved in the business development programme whilst continuing with his role as finance manager.

Fiona McDonald, Managing Director, commented:

I’m absolutely delighted to welcome our new team members. Millbrook has continued to grow over recent years and we’re very proud of the work we have produced as a team.

As a result, I have taken some time to review the structure of the business to ensure we continue to provide an exceptional standard of easily accessible, sustainable medical education and have the capacity to accommodate future growth over the next twelve months and beyond.”

In addition to our new team members, we have welcomed one executive conference manager back from maternity leave. Rebecca Hopper returned to work in September following the birth of her baby girl in October 2018. Two of our team members, Lizzie Head and Emma Robinson, are both currently on maternity leave and are due back to work in 2020.

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